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If you have tracked your accucutquilt.com order from your shipment tracking e-mail and found discrepancies in the delivery date or have not received your order within seven business days of its scheduled delivery date, please contact Customer Service at 888-258-7913.Customer Service hours are 8 a.m. to 5 p.m. CST, Monday – Friday. An accucutquilt.com representative will research the location of your order and promptly resolve the issue.