Generally shipments delivered via UPS do not require a signature upon delivery. Tracking of shipments by
UPS can be done through view
UPS tracking . In the event you have not received a tracking number via e-mail, you may track
your order by the order number in most cases. If you are still unable to track your order or prefer another shipping
method, please call Customer Service at 888-258-7913 or or e-mail us: Send Mail for further assistance. Customer Service hours are
8 a.m. to 5 p.m. CST, Monday – Friday.
Shipment Damage?
Upon arrival of an accucutquilt.com shipment,
immediately inspect the box and contents to ensure there is no damage due to delivery. In the event of damage,
please contact accucutquilt.com
immediately, by the next business day at the latest, so we may assist you in the replacement of
your order and file the proper claim with the shipping company. Failure to do so may result in
accucutquilt.com not being able to replace the
damaged order. In many cases, the shipping company may want to inspect or pick up the damaged item and may
require photos of the damage, therefore, we request you keep the damaged item for 14 business days.
|